Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us on social media or messaging platforms.
1. Information We Collect
When you shop with us or contact us, we may collect the following personal information:
- Name
- Phone number
- Email address
- Shipping address
- Payment details (processed securely via third-party gateways)
- Order history
- Any messages or feedback you send us
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to your questions or concerns
- Provide customer support
- Improve our products and services
- Send occasional updates or promotional offers (only if you opt-in)
3. Data Security
We take your privacy seriously. Your information is stored securely and is not shared with any third-party service providers, except those necessary for order fulfillment (e.g., courier partners, payment gateways).
We do not sell or rent your personal data.
4. Payment Information
We use secure, encrypted payment gateways to process transactions. We do not store or have access to your full payment details such as credit/debit card numbers or UPI PINs.
5. Cookies & Analytics
Our website may use cookies and analytics tools to help us understand visitor behavior and improve user experience. These cookies do not collect personal data and can be managed through your browser settings.
6. Third-Party Links
Our website or social media pages may contain links to third-party platforms (e.g., courier tracking, payment gateways). We are not responsible for the privacy practices of these sites.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask for corrections or deletion of your information
- Unsubscribe from promotional messages at any time
To exercise these rights, please contact us using the details below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, feel free to reach out:
📧 [your-email@example.com]
📞 [your phone number]
📦 Instagram DM: [@murtispandan]
9. Policy Updates
Murtispandan reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
