Welcome to Murtispandan – where devotion meets craftsmanship. Please read the following terms and conditions carefully before placing your order.
1. Product Authenticity
All idols sold by Murtispandan are handcrafted or sourced from trusted artisans. We strive to represent each product as accurately as possible through descriptions and images.
2. Order Confirmation
- Once an order is placed, you will receive a confirmation via email or SMS.
- Murtispandan reserves the right to cancel orders in case of pricing errors, stock unavailability, or suspicious activity. A full refund will be issued in such cases.
3. Payment Terms
- We accept secure payments via [list payment gateways – e.g., Razorpay, UPI, Credit/Debit Cards, etc.].
- Orders are processed only after successful payment.
4. Shipping & Delivery
- We ship across India (and internationally if applicable).
- Delivery times may vary based on location and product type. Estimated delivery time is usually 5–10 working days.
- Delays due to unforeseen circumstances (e.g., courier issues, weather) are not the responsibility of Murtispandan, but we will keep you informed.
5. Returns & Replacements
- Returns are accepted only in case of:
- Damaged idols on arrival (must be reported within 48 hours of delivery with unboxing video/pictures).
- Wrong item shipped.
- We do not accept returns for size, design preference, or change of mind.
- Replacements are subject to stock availability.
6. Care Instructions
Each idol is crafted with care. Please follow the product-specific care guidelines provided to ensure longevity and maintain sanctity.
7. Customization
Customized or made-to-order idols are non-refundable and may take additional time. Once confirmed, such orders cannot be canceled.
8. Intellectual Property
All images, content, and designs displayed on Murtispandan platforms are the property of the brand. Reuse or reproduction without permission is strictly prohibited.
9. Contact Us
For order-related queries, support, or bulk purchases, please contact us at:
📧 [Your email here]
📞 [Your phone number here]
📦 Instagram DM: [@murtispandan]